Faster Internet is coming to Pell City

Pell City Upgrades

We're upgrading our infrastructure in Pell City, AL to enhance reliability and increase our bandwidth capacity to meet your future needs. We are on schedule to complete the upgrade by Spring of 2024. Most residential construction work is taking place during daytime hours however, customers can view the Pell City Construction Update Report to review upcoming scheduled downtime. Customers should also receive a construction notification by email before construction occurs in their neighborhood. Business customers will receive a letter notification prior to construction starting in their area.

We will continue to work to minimize the impact on our customers and the Pell City community. We apologize for any inconvenience you may experience, and thank you for your patience while we work to bring the latest technological enhancements to your neighborhood.

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Frequently Asked Questions

What Internet speed to I need for streaming?

All our Internet plans are great for streaming with download speeds from 200 Mbps to 940 Mbps. At those speeds, the whole family can get their entertainment fix, study for school, livestream workouts, and more, at the same time.

How much data do I need?

To estimate your data usage, check out our data calculator. First, enter what you do online (surf and email, movies and music, and/or gaming and file sharing). Then enter how much you use the internet daily on a scale of light to heavy (in terms of the number of devices and users). Our advanced data calculator allows you to enter additional information for a more accurate data usage estimate.

What's the difference between speed and data?

Speed explains how quickly information is transferred to your device. It’s measured in millions of bits per second or megabits per second (Mbps). Your internet speed determines how quickly you can perform a task online, such as downloading a large image, and how many devices you can run at a time without experiencing interruptions. Not sure what upload and download speed you currently have?
Try our speed test to find out.

Data explains how much data you can consume on your plan each month. It’s measured in gigabytes (GB). You can think of data the same way you think about minutes on a cell phone plan. Once you’ve hit your data cap for the month, you need to pay for more.

Which types of games require faster internet?

First-person shooter (FPS) games like Call of Duty and massively multiplayer online (MMO) games like World of Warcraft require super-fast, super-reliable internet.